Order rules

This English translation is provided for information only. The French version is the only legally binding one: read the French version.

WHY THESE RULES

They protect you as much as us: an emote that copies a well-known character or breaks Twitch’s rules can cost you a refusal, a removal, or even a penalty on your channel.

1. NO EXISTING CHARACTER, LOGO OR TRADEMARK

We neither reproduce nor closely imitate any character from a video game, film, anime, series or comic, any logo, any trademark, or any mascot of another creator. “A Pikachu, but blue” is still a Pikachu. What we gladly do: an original character “in the spirit of” (a little electric fox, a greedy dragon…).

2. NO REAL PERSON

No face or caricature of an existing person: celebrity, other streamer, relative or friend, public figure.

3. SUITABLE FOR ALL AUDIENCES

No nudity or sexual content, no blood or gore, no hateful symbol or message, no glorification of drugs or violence, no harassment targeting a person or a group. Our creations must be able to pass approval by Twitch, YouTube, Kick and Discord.

4. NOTHING THAT IMITATES AN OFFICIAL ELEMENT

No fake “moderator”, “verified”, “staff” or “partner” badge, nor any image imitating a platform’s interface.

5. YOUR REFERENCES BELONG TO YOU

The images you send us for inspiration must be your own or free to use. They serve as a direction, never as a model to be copied.

6. LEGIBILITY FIRST

An emote is displayed at 28 pixels, a badge at 18 pixels. We may adapt an idea (text too long, detail too fine) so that it remains legible; we tell you before producing it.

7. OUR RIGHT TO REFUSE

We may refuse an order or a revision request that is contrary to these rules. If the refusal occurs after payment, the part concerned is refunded in full.

IF IN DOUBT

Open a ticket before ordering: we reply within 48 working hours.